I remember the exact Tuesday afternoon my business phone just… stopped. I was sitting in my truck near Eastern Market, refreshing my phone, and there it was: a competitor I’d never even heard of had parked a ‘Sponsored’ pin right on top of my hard-earned organic spot. It felt like Read more
I spent three hours one Tuesday afternoon driving up and down Woodward Avenue, refreshing my phone like a madman. I was looking for my own business on Google Maps, and I might as well have been looking for a unicorn. I had the storefront, my licenses were in order, and Read more
I remember sitting in my truck near Eastern Market last year, watching a potential customer walk right into my competitor’s shop while I sat there with an empty schedule and a cold cup of coffee. I had better ratings and more years in the game, but when I pulled up Read more
I was sitting in a coffee shop in Midtown, refreshing my browser for the tenth time, convinced there was a glitch in the matrix. My business profile had a flawless 5.0 rating. I’d worked my tail off for those reviews, personally asking every happy client to say something nice. Yet, Read more
I was sitting in my truck near the Eastern Market, trying to find a decent sandwich shop nearby before my next meeting. My hands were covered in dust from a site visit, so I didn’t want to mess with the screen. I just barked, ‘Hey Google, find the best corned Read more
The Small Tweak That Finally Connects Your Michigan Shop to Local Phone Calls You’ve built a solid business. Whether you’re running a plumbing outfit in Grand Rapids, a law firm in downtown Detroit, or a boutique in Ann Arbor, you know your craft. But there is a frustrating phenomenon occurring Read more